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Advice for someone coming from the construction industry looking to get into a customer success role at Procore?

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Travis C. asked a question to Jenifer O.

Category: Career Advice

Date asked: Tuesday, January 21, 2025

Last reviewed: Friday, February 14, 2025

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Jenifer O.

Customer Success Manager, Commercial

Hello Travis,


First thing I would say is Procore LOVES to see construction experience on your resume when it comes to our CS roles. Since we are directly working with our customers on adoption of the Procore Platform, I highly recommend highlighting any work you may have done with Procore in a cover letter or on your resume directly. IF you haven't used Procore in the past, I would highlight the skills of the role you were previously in to the skills highlighted on the CS job posting. You could also get a head start by taking a look at some of our certifications to get an idea of the tools we offer to ensure you could speak to how you may have worked in those processes.


Hope this helps!

Friday, February 14, 2025

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