Hi Jenifer, does CS at Procore make sense for a construction tech SaaS AE? Wondered if I should apply.
Glenn B. asked a question to Jenifer O.
Category: Role Description
Date asked: Thursday, October 17, 2024
Last reviewed: Friday, November 1, 2024
Jenifer O.
Customer Success Manager, Commercial
Hi Glenn,
I would recommend you first figure out which role interests you more. We have both options here at Procore but the roles look very different. I have seen collegues switch both ways, AE -> CSM or CSM -> AE. It all depends on the skills you feel most confident in and what you want your day to day to look like. I personally prefer being more technical with clients in terms of product adoption and process improvement so I prefer the CS roles. Knowing the industry given experience in construction tech would make you a beneficial add to either team!
Friday, November 1, 2024