Picture of Hi Jenifer, does CS at Procore make sense for a construction tech SaaS AE? Wondered if I should apply.

Hi Jenifer, does CS at Procore make sense for a construction tech SaaS AE? Wondered if I should apply.

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Glenn B. asked a question to Jenifer O.

Category: Role Description

Date asked: Thursday, October 17, 2024

Last reviewed: Friday, November 1, 2024

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Jenifer O.

Customer Success Manager, Commercial

Hi Glenn,

I would recommend you first figure out which role interests you more. We have both options here at Procore but the roles look very different. I have seen collegues switch both ways, AE -> CSM or CSM -> AE. It all depends on the skills you feel most confident in and what you want your day to day to look like. I personally prefer being more technical with clients in terms of product adoption and process improvement so I prefer the CS roles. Knowing the industry given experience in construction tech would make you a beneficial add to either team!

Friday, November 1, 2024

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